FAQ 

SHIPPING​​

Worldwide shipping is available. Both UK and international orders are all dispatched on a un-tracked Royal Mail standard delivery system to avoid high shipping costs, however there is a tracking option available upon checkout. Shipping rates are based upon quantity, weight and destination. UK shipping rates range between £5-£14 and international shipping rates range between £12-£20. Please allow 3-7 business days for UK deliveries, and 7-21 business days for all international deliveries. All orders are processed and fulfilled within 3-5 business days, you will be notified by email once your item has been dispatched. If your item/s have not arrived within the time frames above, please be patient & only then contact us regarding your order - shopthepalegirls@gmail.com. Please be aware that we are not responsible for any customs delays or clearance times, these are beyond our control. Please also note that we are not responsible for lost/stolen goods, postal errors or buyers providing incorrect shipping addresses.

All postage prices are subject to change should there be any increases within Royal Mail and any global postal increases.

 

PAYMENT

You can pay via PayPal, or any valid credit or debit card.



RETURNS AND REFUNDS

All sales are final. We accept returns for refund or exchange (product must be unworn and unwashed) only for damaged or incorrect items, so please check your order and size carefully before the final checkout point. Contact us via shopthepalegirls@gmail.com for any further information or anything else regarding the above. Thank you.

 

 

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