FAQ 

SHIPPING​​

Worldwide shipping is available. Both domestic and international orders are all dispatched on a un-tracked standard delivery system to avoid high shipping costs. There is a £6 flat rate charge for all orders within the UK, and a £13 flat rate charge for all international orders. Please allow 3-7 business days for deliveries within the UK, and 7-21 business days for all international deliveries. All orders are processed and fulfilled within 3-5 business days, you will be notified by email once your item has been dispatched. If your item/s have not arrived within the time frames above, please be patient & only then contact us regarding your order. Please be aware that we are not responsible for any customs delays or clearance times, these are beyond our control. Please also note that we are not responsible for lost goods due to postal errors or buyers providing incorrect shipping addresses. 

All postage prices are subject to change should there be any increases within Royal Mail.

 

PAYMENT

You can pay via PayPal, or any valid credit or debit card.



RETURNS AND REFUNDS

All sales are final. We accept returns for refund or exchange (product must be unworn and unwashed) only for damaged or incorrect items, so please check your order and size carefully before the final checkout point. Contact us via shopthepalegirls@gmail.com for any further information or anything else regarding the above. Thank you.

 

 

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